Human Rights

As a leader in emerging markets, Agility takes its commitments to setting and enforcing a high standard for the protection of human rights seriously. We believe that fair labor principles are an important foundation for global commerce.

  • Award-Winning Progress in the Middle East

    In 2020, Agility was among 31 companies, from an original group of 425 applicants, which received the Taqdeer Award for providing the best working conditions for laborers.
    Learn more

  • Fair Labor Employee Training Video

    Agility trains prospective and new employees on their rights at Agility. Watch the video to find out more about our human rights promise to employees.
    Watch video

  • Modern Slavery

    The United Nations calls modern slavery – human trafficking, child labor and debt labor – the world’s second-largest criminal industry.
    Learn more

  • Fair Labor

    Agility’s fair labor program in the Middle East was a groundbreaking initiative more than 10 years ago and has helped drive worker protections worldwide.
    Learn more

Global Human Rights Standards

Agility started implementing a robust fair labor program more than a decade ago, with a strong focus on setting high standards on human rights compliance, management training, and ongoing awareness building with employees to ensure that they know their rights and how to exercise them. Agility has also committed to third-party human rights audits for all emerging markets operations.
See Agility's Global Human Rights Policy

Our 2025 Fair Labor Goals

100% of countries undertake human rights risks self assessments
100% of employees trained on human rights
100% of largest emerging market operations are audited every two years

Agility’s Fair Labor Policies

Supplier Fair Labor Code
Agility’s Supplier Fair Labor Code ensures that any worker whose principle employment is Agility, including those who are hired by a third party vendor, enjoy the primary protections set out under Agility’s Fair Labor policies and procedures.
Download Supplier Fair Labor Code
Agility’s Overtime Policy
Agility’s overtime policy ensures that Agility operations utilize overtime in a way that balances operational productivity with the health and wellbeing of our workers.
Download Supplier Fair Labor Code
Accommodations Standards
Agility is responsible for ensuring the effective management, cleanliness, and safety of any Agility-provided worker accommodation. Agility’s worker accommodations standards outlines the minimum conditions that must be met in housing Agility workers.
Download Supplier Fair Labor Code
Deductions Policy
Agility has a policy of no disciplinary deductions. In addition, Agility limits the type and amount of other deductions (such as for absenteeism) to ensure they are in alignment with local labor laws and international human rights standards.
Download Supplier Fair Labor Code

Our Fair Labor Progress

Last updated January 1, 2021

Progress By Region

Last updated July 2021
Middle East and Africa
Asia & the Pacific
Reporting country
Self-Assessment conducted w/n the past year
Management training conducted
Employee roll-out completed
Audit completed
Algeria
Bahrain
 2020
Egypt
 2020
Jordan
 2021
Kenya
 2020
Kuwait
 2021
Lebanon
 2021
Oman
 2020
Saudi Arabia
 2021
South Africa
Turkey
 2020
United Arab Emirates, Abu Dhabi
 2020
United Arab Emirates, Dubai
 2019
Reporting country
Self-Assessment conducted w/n the past year
Management training conducted
Employee roll-out completed
Audit completed
Australia
 2020
Bangladesh
 2018
China
 2019
Hong Kong
 2019
India
 2018
Indonesia
 2018
Japan
 2020
Korea
 2020
Malaysia
 2018
Pakistan
 2018
Papua New Guinea
Philippines
 2018
Singapore
 2019
Taiwan
 2020
Thailand
 2018
Vietnam
 2019
How We Measure Progress

Supplier Management

Agility requires its suppliers to abide by the same high standards when it comes to fair labor and human rights. All new suppliers are required to sign the Agility Supplier Code of Conduct. All recruitment labor agencies and manpower suppliers (i.e. for warehouse workers, security guards, facilities maintenance and so on) have human rights clauses in their contracts, and are required to sign up to the additional Supplier Fair Labor Code, in addition to the general Code of Conduct.
See Agility’s Supplier Fair Labor Code

Award-Winning Progress in the Middle East

In 2020, Agility was among 31 companies, from an original group of 425 applicants, which received the Taqdeer Award for providing the best working conditions for laborers. This award goes to distinguished companies operating in construction, manufacturing, services and free zones in Dubai, United Arab Emirates, recognizing and rewarding the organizations for creating and maintaining world-class working conditions. In 2020, the award recognized our commitment to fair labour practices, particularly for our early and continuous efforts during the pandemic to keep our frontline workers safe. Agility received a 4-star rating each year for its labor practices, and is the first and only to receive it in the Jebel Ali Free Zone (JAFZ) in the United Arab Emirates. JAFZ is a base for more than 8,000 companies from over 100 companies, sustaining an estimated 135,000 jobs. As a pioneering award winner, Agility demonstrates leadership in a very challenging environment, in which Agility’s own employees come from more than 28 different nationalities. Four and five-star winning companies receive a full evaluation report that helps them to identify areas for improvement. Among other winners, Agility will enjoy preferential treatment for government projects and an improved reputation for international contracts.
This is the second time Agility has received the award. Agility also won the Taqdeer Award in 2018.

Award-Winning Progress in the Middle East

In 2020, Agility was among 31 companies, from an original group of 425 applicants, which received the Taqdeer Award for providing the best working conditions for laborers. This award goes to distinguished companies operating in construction, manufacturing, services and free zones in Dubai, United Arab Emirates, recognizing and rewarding the organizations for creating and maintaining world-class working conditions. In 2020, the award recognized our commitment to fair labour practices, particularly for our early and continuous efforts during the pandemic to keep our frontline workers safe.

Agility received a 4-star rating each year for its labor practices, and is the first and only to receive it in the Jebel Ali Free Zone (JAFZ) in the United Arab Emirates. JAFZ is a base for more than 8,000 companies from over 100 companies, sustaining an estimated 135,000 jobs. As a pioneering award winner, Agility demonstrates leadership in a very challenging environment, in which Agility’s own employees come from more than 28 different nationalities.

Four and five-star winning companies receive a full evaluation report that helps them to identify areas for improvement. Among other winners, Agility will enjoy preferential treatment for government projects and an improved reputation for international contracts.

This is the second time Agility has received the award. Agility also won the Taqdeer Award in 2018.

How Our Fair Labor Program Works

There are four parts to our fair labor program. First, we ask our emerging markets operations to complete a self-assessment of their human rights risks, which we then further supplement with a market-based risk assessment. Second, all country management and HR employees go through management training, which includes real-world scenarios and applied-knowledge tests. Third, our Fair Labor trainers roll out the program to all employees, including educating them on how to raise a concern via Agility’s ethics reporting hotline. Posters showing our human rights commitments are placed in offices, warehouses, and company accommodation where applicable. Finally, once the training is complete, all non-compliance areas are addressed and an audit follows. The cycle repeats every 3 years.

Step 1.
Self-Assessment conducted within the past year

Step 2.
Management training

Step 3.
Employee roll-out

Step 4.
3rd party audit

Our Human Rights Promise

Protection for Complainants
Protection for Complainants
Agility investigates all reported ethics grievances while protecting complainants. Agility forbids any retaliatory action toward anyone raising a grievance in good faith.
No Child Labor
No Child Labor
Agility does not employ anyone under legal working age, and ensures no one under 18 works in hazardous conditions.
No Forced Labor
No Forced Labor
We prohibit the use of forced labor, including labor demanded of employees because of their debt. We don’t tolerate agencies charging prospective employees illegal recruitment ‘fees’ or bribes, and will not hold passports without voluntary consent.
Fair Work Hours & Wages
Fair Work Hours & Wages
Agility strives to compensate employees fairly, and comply with all minimum or living wage requirements, overtime and benefit laws, we do not allow disciplinary measures that cause an employee to work without pay.
Freedom of Association
Freedom of Association
Agility takes an open attitude towards collective bargaining, where permitted by law, and will not hinder the development of means for independent and free association.
No Discrimination & Harassment
No Discrimination & Harassment
Agility does not discriminate on the basis of race, color, religion, gender, age, nationality, sexual preference, disability, or any other factors prohibited by applicable laws. Agility is committed to providing a work environment that is free from all types of harassment.
Health, Safety & the Environment
Health, Safety & the Environment
Agility ensures all employees have the right training and equipment to perform their job safely and healthily. Accommodations, when provided, are clean, safe and secure.
Community & Stakeholder Engagement
Community & Stakeholder Engagement
Establishing open dialogue with the communities in which we work is essential to identify and collaboratively address any fair labor issues in our supply chain.

More from Our People

Diversity

Agility employees are at the heart of the company’s success. Our people define our character, deliver our performance, and possess the specialized knowledge that differentiates us a company.
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Health & Safety

At Agility, we’ve set a global Target Zero to achieve a zero-incident work environment for all of facilities. When it comes to the health and wellbeing of our people, no other target makes sense.
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Agility is a leader and investor in technology to enhance supply chain efficiency, a pioneer in emerging markets logistics, and the leading provider of digital tools that empower small businesses and individuals to manage their logistics online.
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