Ethics & Compliance

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Acting with Integrity by doing what is right and complying with the laws and regulations of the countries in which we operate is more than a core value reflected in Agility’s Code of Business Conduct and Ethics. It is the foundation of our strong ethical culture that guides our employees in their dealings with each other, our customers, suppliers and the communities in which we operate.

Embedded within this ethical culture, several key principles guide our commitment to acting with Integrity, including:

  • Zero tolerance for bribery. Not only is this an expectation for our employees, it is an expectation we have for anyone Agility engages in any aspect of our business.  In fact, Agility is an active member of the and maintains a strict Policy and other standards designed to prevent corruption.
  • Speak up Safely. If you see something you believe violates Agility policy, the law, or the company’s global ethical standards, say something.  We expect our employees to raise ethical concerns and support this principle with strong no-retaliation guidelines.
  • Be Active. Ethics and compliance is not a ‘check the box’ exercise.  Agility expects all employees to take personal ownership to understand and strictly follow Agility policies, procedures and ethical principles, wherever Agility conducts business.
  • Continuous Learning. Agility provides Ethics and Compliance training to employees and suppliers to make sure everyone who supports Agility business understands our expectations, policies and procedures.

As part of our commitment to transparency and acting with Integrity, we invite you to read our Code of Business Ethics and Conduct below, which details our expectations regarding our ethical culture and business practices.

All employees read and sign the Code of Conduct before beginning work at Agility.

Reporting Concerns & Grievances

If you encounter a situation you feel compromises Agility’s ethical standards or violates our company’s Code of Business Ethics and Conduct, you may submit a concern via e-mail to Agility’s Ethics & Compliance department. Alternatively, Agility has an independently operated, 24-hour hotline, available to Agility employees and external stakeholders to report unethical behavior. Regardless of the option selected, you may request to remain anonymous and have your concern treated confidentially.

CONFIDENTIAL AND ANONYMOUS REPORTING CHANNELS

Dedicated Email

To report a concern to Agility’s Compliance and Ethics Department, please send us an e-mail.

Secure Website

To report a concern through Agility’s web-based Alert Line select the “Make a Report” link: www.agility.ethicspoint.com

Toll-free Hotline

To report a concern through Agility’s Alert Line via phone, you can obtain local telephone access numbers by selecting the “Click here for dialing instructions” link at www.agility.ethicspoint.com. You will be able to request an interpreter for more than 200 different languages.

Ethics Training

Agility’s online ethics training program began in 2006, and currently includes 11 courses offered in 6 languages. This program reaches all computer-based Agility employees. To reach our non-office staff, Agility is presently piloting in-person trainings in a classroom setting for our basic comprehensive course on the Code of Ethics. 

Needs and requirements vary across Agility’s businesses and even within business units. Our Ethics & Compliance team works with individual business managers to determine which of our courses meet the needs of which employees, and if new courses must be added. In some countries, we extend our courses to 3rd party providers to make sure our partners operate according to the same standard.

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